How to get help
- Browse or search in the Student Services Help Center
- Call: (805) 893-4357
- File a support ticket here.
Response time: Within 24 hours during business days as volume allows.
Phone messages, email and support tickets during the weekend or holidays are answered the next business day.
- Phelps 1521
- HSSB 1203
- PSYE 1804
- MUSIC 1401
The SSC Helpdesk locations provide walk-up support for U-Mail and UCSBnetID problems, answers to general software questions, how-to guides, open computer labs, printing and scanning.
Our support system continues to monitor and reply to support requests via remote staff. Emails to firstname.lastname@example.org are monitored 8am-5pm and responses should be expected no later than the next business day.
Closed until further notice.
Due to the ongoing direction by the state of California the walk-in and open access labs are closed until further notice.
Phone calls, emails and support tickets are monitored every business day. We will respond within 24 hours during all business days as volume allows.