Student Support Center

How to get help

Helpdesks open Monday - Friday all year except during University holidays and breaks.
Response time: Within 24 hours during business days as volume allows.
Phone messages, email and support tickets during the weekend or holidays are answered the next business day.

Helpdesk Locations

  • Phelps 1521
  • HSSB 1203
  • PSYE 1804
  • MUSIC 1401

The SSC Helpdesk locations provide walk-up support for U-Mail and UCSBnetID problems, answers to general software questions, how-to guides, open computer labs, printing and scanning. 

Hours:

SUMMER 2019

DAYS PHELPS SSMS/HSSB PSYCH MUSIC
Monday - Thursday 8AM - 4:50PM 8AM - 8:50PM CLOSED We follow the Music library Hours available
here: http://www.library.ucsb.edu/hours
Friday 8AM - 4:50PM CLOSED
Saturday & Sunday CLOSED

Closures

Signs are posted at all SSC Helpdesk locations and the phone greeting message changes to include the information above.